30 Commercial Road Fratton, Georgia
FAQs & Contact Us
? Can I cancel my plan at any time?
Yes, you can cancel your plan at any time, and cancellation is immediate. However, there are no refunds or proration for unused days. If you decide to resubscribe after canceling (whether willingly, due to failed payments, or any other reason), your probation period resets to zero, meaning you'll need to complete the full waiting period again before being eligible for benefits.
? How long does it take to process a claim?
Once a claim is submitted, we typically process it within 30 minutes. If we need additional information, we will reach out to the beneficiary or claimant as soon as possible.
? What happens after I sign up?
After signing up, our team manually reviews all submitted documents to verify your eligibility. In some cases, we may request additional supporting documents, including Social Security Number (SSN) verification. You will be notified if further action is needed.
? Can I choose a cash payout instead of airline payments?
Yes, you may opt for a cash payout, but this option is limited to certain subscription tiers and comes with restrictions.
? Can I sign up if I am not a U.S. citizen?
Yes, our service is available to both U.S. citizens and non-citizens. However, documentation requirements may vary depending on your country of residence. We may request additional verification documents based on your nationality.
? What types of plans do you offer?
We offer multiple subscription plans, each with different benefits. Coverage details, payout amounts, and additional perks vary by tier. We highly recommend reviewing the plan benefits before signing up and reaching out to our support team with any questions.
Contact us
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30 Commecial Broklyn Road
Fratton, Georgia
